Monday, August 25, 2008

What's Going on with Apple Quality?

So, everyone was all abuzz about the imminent arrival of the new iPhone. The new lower price was indeed attractive, plus the new amenities made it a steal. But, now problems seem to be plaguing the much sought-after device. First, there was the problem with users' not getting the stated download speeds from the 3G network. Some were reporting not even connecting to a 3G network. Then the dropped calls. One man in Houston, TX reported 12 dropped calls in one hour. That's insane! Now, users' are reporting small cracks are beginning to appear in the case of the phone. Many report the cracks near the metal "silent" switch and the headphone jack. Apple forums are busy with the numerous complaints. One user claimed the thread on the Apple discussion forum was deleted. What's going on? Apple doesn't want the bad publicity to get out. iPhones have become so popular that the Taiwanese manufacturer is going way over production limits to fill orders. Is this perhaps having a detrimental affect on quality?

http://www.consumeraffairs.com/news04/2008/08/iphone_case.html

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